For small & medium-size businesses

Get found, get calls and get your evenings back.

LPM Strategy helps small and medium-size businesses find what's broken online, show up when nearby customers search, and answer questions 24/7 with an AI chat assistant we train on your business and install for you.

No cost, no obligation. Plain-English results.

Website looking dated? We redesign small business sites to be fast and easy to use on a phone, and update your website to target today's customers. Get a free checkup of your current site.

The problem

Customers are looking for you. Small problems send them somewhere else.

Most owners are too busy running the business to check how it looks online. These are the issues we find again and again when we review local businesses:

  • A site that's hard to use on a phoneTiny text, menus that won't open, no button to call.
  • A browser security warningAn expired or mismatched certificate scares visitors off before they see a thing.
  • A Google profile that doesn't match the websiteDifferent names, phone numbers or web addresses confuse customers and search engines.
  • Pages Google can't read wellTitles that just say "Home", thin pages, and menus or price lists posted only as pictures.
  • Missing business details for searchNo structured information telling Google who you are, where you are and what you do.
  • Questions that go unanswered after hoursA missed call at 9 p.m. is often a customer who books with someone else.
How we work

Four steps, one partner

Every project starts with facts, not guesses. Read the full step-by-step process for working with LPM Strategy.

Free online checkup

We review your Google profile, website, mobile experience, speed, search basics and reviews, and compare you with nearby competitors.

Fix it and get found

Local SEO, Google Business Profile clean-up, and a fast, mobile-first website when your current one is holding you back.

Automate the busywork

A 24/7 AI chat assistant trained on your business, plus lead capture, quote and booking requests, FAQs and review requests. Got a task that eats up your week? Send us your ideas and we'll tell you what we can automate.

Ongoing care

We keep your listing, site and assistant up to date as your hours, menu, prices and services change. Site Care starts at $99/mo, and monthly SEO plans start at $89/mo. See all prices.

Services

What we do for local businesses

Quick win for dated sites

Website redesign

Is your site slow, hard to use on a phone, missing a tap-to-call button or showing a security warning? We rebuild it to be fast, mobile-first and easy for Google to read, and we build new sites too. Redesigns start at $399 with founding-client pricing. Learn about our small business website rebuilds.

Get a free checkup of your current site

Online checkup

A clear look at what customers and Google see today. Start with our free online checkup for local businesses.

Local SEO & Google profile

Show up in Maps and local results. See how we handle local SEO and Google Business Profile optimization.

AI chat & automation

Answers, leads and requests around the clock, plus a monthly summary of what customers ask, so you know where to grow. Explore our 24/7 AI chat assistant and automation.

Short story

See how it works

A busy restaurant owner spends her nights answering emails and customer questions. She hands her online work to LPM Strategy and gets her evenings back while her tables fill up.

  • Questions answered at any hour
  • Leads and requests waiting in your inbox
  • More time for customers, less time on the phone
What you get

A checkup report you can actually read

No jargon and no 40-page PDF. Your free checkup shows what's working, your top issues and why they matter to customers, and how you compare with nearby competitors.

  • Google Business Profile: categories, hours, photos, website link
  • Website: mobile, speed, security certificate, titles and headings
  • Search details: business schema, name, address and phone match
  • Reviews: volume, recent activity and owner replies
  • How you compare with the competitors customers see next to you
Get my free checkup
Example Company: heating and air conditioning contractor8 issues found. Top 5 shown.
  • Website doesn't fit phone screensHigh priority
  • No online booking, quote form or chatHigh priority
  • Few Google reviews compared with nearby competitorsHigh priority
  • Dated homepage designHigh priority
  • A second, duplicate Google listing for the businessMedium
  • Strong 4.8-star Google ratingOK
  • Secure website (HTTPS)OK
Who we help

Built for busy local owners

If customers find you on Google and then call, book or walk in, we can help.

  • Restaurants & bars
  • Contractors & home services
  • Limo & transportation
  • Retail shops
  • Salons & studios
  • Event venues
Our work

Recent work

A sample of projects we've delivered for small and medium-size businesses. We describe each one by business type only, out of respect for the owners' privacy.

Bar & restaurantRedesign

A drink list guests can actually read

We rebuilt the website to work smoothly on phones and desktops, and moved the drink list out of images into organized, searchable text.

  • Website redesign: mobile & desktop
  • Searchable drink list
  • Competitor analysis
Limo & transportation serviceRedesign

A rebuilt site, tuned for search

We rebuilt the website, then ran an SEO and AI-search audit and implemented the fixes, informed by a competitor analysis.

  • Website redesign
  • SEO & AI-search audit + fixes
  • Competitor analysis
Woman-owned retail & gift businessRedesign

A gift guide that's open 24/7

We redesigned the homepage and trained an AI chat assistant to help shoppers find the right gift for their specific occasion.

  • Homepage redesign
  • AI chat assistant
ElectricianRedesign

A modern site and a clear search plan

We rebuilt the website and delivered an SEO and AI-search audit and a competitor analysis showing where to focus next.

  • Website redesign
  • SEO & AI-search audit
  • Competitor analysis
Our own site: marketing & consulting

Built the way we build yours

A full website build designed to score well on SEO and AI-search checks, with a Google Business Profile and connected social media profiles.

  • Website build
  • SEO & AI-search optimization
  • Google Business Profile
  • Social profiles linked
Restoration company, Canada

An audit and action plan across the border

A full SEO and AI-search audit with recommended fixes, plus a competitor analysis, for a restoration company in Canada.

  • SEO & AI-search audit
  • Recommended fixes
  • Competitor analysis
FAQ

Questions owners ask us

What is the free online checkup?

We look at your business the way a customer does: your Google Business Profile, your website on a phone and a computer, page speed, search basics like titles and business details, and your reviews. You get a short, plain-English report showing what's working, your top issues and how you compare with nearby competitors.

Do I have to buy anything after the checkup?

No. The checkup is yours to keep. If you want help fixing what we find, we'll give you a clear quote first.

How does the AI chat assistant know about my business?

We train it on your real information: services, hours, menu or price ranges you approve, policies and common questions. We test it before it goes on your site, and it hands anything tricky to you.

Will the chat assistant replace my staff?

No. It handles the repeat questions and collects leads and requests around the clock, so you and your team spend less time on the phone and more time with customers.

Do you only work with certain kinds of businesses?

We work with small and medium-size businesses across North America: restaurants and bars, contractors and home services, limo and transportation companies, retail shops and more.

My website is old. Do I need a new one?

Not always. Start with the free online checkup. It shows what's holding your current site back on phones, speed, security and search. If a redesign makes sense, our Website Refresh ($399, up to 3 existing pages), Starter Website ($899, up to 5 pages) and Growth Website or Redesign ($1,695, 6-10 pages) all cover it with founding-client pricing. Each one redirects your old page addresses to the new ones, and we'll give you a clear quote first.

How much does it cost?

We publish our prices. Website refreshes start at $399; new sites start at $899, and a Growth Website or Redesign is $1,695, all with founding-client pricing. The online checkup is free, a written SEO and AI-search audit is $199, Site Care starts at $99/mo, and 24/7 AI chat starts at $249 setup + $99/mo with founding-client pricing. See every price on our pricing page.

Start with a free online checkup

Tell us your business name and website. We'll look at your Google profile, site, mobile experience, speed, search basics and reviews, then walk you through what we found in plain English.

Why an SEO and AI-search audit matters

Request my free checkup